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Barbour: A Jacket for Life

March 7, 2012

We’ve always admired the fact that Barbour’s classic wax jackets are still hand crafted at Barbour’s factory in South Shields near where we live.

The 118 year old family business is well known for producing beautifully functional clothing and
the quality of their jackets mean that for some customers it’s a relationship that lasts a lifetime.

Reading Barbour’s blog about the work of their Customer Services team at South Shields who alter, rewax or repair over 14,000 items a year made us wonder why some customers prefer to keep repairing
than buy new and who wears a Barbour that’s over 30 years old?

As documentary film-makers it was too tempting a story and so we decided to find out more.

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